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In the video below, Michelle Moore discusses the benefits of booking with a local tour operator.



The Benefits of Booking With Us:
  • Everyday Low Prices
  • Easy to Cancel or Change the Date
  • Hassle-free Hurricane Refunds
  • No Tax or Hidden Fees
  • 100% Secure Website
The Miami Beach 411 Guarantee assures that when you book with us and encounter any problem with your booking, we'll work with our partners to make it right.

If a hurricane threatens to spoil your vacation, we promise to waive all cancellation fees and secure full refunds for customers with prepaid tours and transportation.

Our guarantee protects you two ways:
  • If at any time before or during your visit you find the same tour offered at a lower price from our operator, just send us the details...and we'll refund the price difference.
  • We understand travel plans can change. For your convenience, we offer a 48 Hour Cancellation - with NO Cancellation Penalty.
Requesting a refund is easy!

Remember to make a copy, print out or screen shot of the lower rate, in case a Miami Beach 411 customer service representative has questions. Other things you should know about our low-price guarantee, and how to claim your refund:
  1. Our Low-Price Guarantee is available to any customer who makes a qualifying purchase through MiamiBeach411.
  2. If you find a lower retail price for the same tour -- offered on the same date as your original purchase -- on any other Web site within 48 hours following your reservation, MiamiBeach411 will refund the difference.
  3. Upon arrival in Miami, if you find a lower retail price offered by our contracted operator for the same tour or activity -- offered on the same date -- we will refund the difference.
  4. To submit a refund, email support@miamibeach411.com with your name, type of tour, and tour date, plus proof (receipt, flyer, web address or web screen shot, etc.) of the lower price.
  5. Refunds must be submitted within 60 days of the tour. All refund decisions made at the sole discretion of MiamiBeach411.

Contact info
Miami Beach 411, Inc
1521 Alton Rd # 233, Miami Beach, FL 33139
Phone: (305) 754-2206
Email: travel@miamibeach411.com
Hours: 9am to 7pm (E.S.T)

Our team is standing by to help you. Click to chat. Se habla Español.


Low Price Guarantee in Miami Beach 411