In the video below, Michelle Moore discusses
the benefits of booking with a local tour operator.
The Benefits of Booking With Us:
Everyday Low Prices
Easy to Cancel or Change the Date
Hassle-free Hurricane Refunds
No Tax or Hidden Fees
100% Secure Website
The Miami Beach 411 Guarantee assures that when you book with
us and encounter any problem with your booking, we'll work
with our partners to make it right.
If
a hurricane threatens to spoil your vacation, we promise to waive
all cancellation fees and secure full refunds for customers with
prepaid tours and transportation.
Our guarantee protects you two ways:
If at any time before or during your visit you find the
same tour offered at a lower price from our operator, just
send us the details...and we'll refund the price difference.
We understand travel plans can change. For your convenience,
we offer a 48 Hour Cancellation - with NO Cancellation
Penalty.
Requesting a refund is easy!
Remember to make a copy, print out or screen shot of the lower
rate, in case a Miami Beach 411 customer service representative
has questions. Other things you should know about our low-price
guarantee, and how to claim your refund:
Our Low-Price Guarantee is available to any customer who
makes a qualifying purchase through MiamiBeach411.
If you find a lower retail price for the same tour -- offered
on the same date as your original purchase -- on any other
Web site within 48 hours following your reservation, MiamiBeach411
will refund the difference.
Upon arrival in Miami, if you find a lower retail price
offered by our contracted operator for the same tour or activity
-- offered on the same date -- we will refund the difference.
To submit a refund, email support@miamibeach411.com with
your name, type of tour, and tour date, plus proof (receipt,
flyer, web address or web screen shot, etc.) of the lower
price.
Refunds must be submitted within 60 days of the tour. All
refund decisions made at the sole discretion of MiamiBeach411.
Contact info
Miami Beach 411, Inc
1521 Alton Rd # 233, Miami Beach, FL 33139
Phone: (305) 754-2206
Email: travel@miamibeach411.com
Hours: 9am to 7pm (E.S.T)
Our
team is standing by to help you. Click to chat. Se habla
Español.
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