This has to be the most terrible hotel experience I have ever had. First of all no one speaks English. The ladies working behind the desk were the rudest most unpleasant people I have had to deal with. They offered absolutely no help with anything. They never smiled one time. If they hate their job that much they need to find a new job. One of the elevators did not work. My Mother walks with a cane and could not come back down until we checked out the next day because we could not get an elevator. When we went down to check out the next day my sister and I had to carry our bags down three flights of stairs and make two trips. Then we had to go back up to help my Mother down. he rooms were dirty. The walls were dirty. The bed was like sleeping on a board with a blanket on it. The tv was fuzzy. NOT a good experience, to say the least.
Riande Continental is located at 1825 Collins Ave., Miami Beach.
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- 5-Star rating
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MB411 user does not recommend this business.
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