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1 Responses to "Charlie, the Concierge"

Gus says:

Hi, Natalia, thanks for telling us know about your experience at the Shelborne… I’ve heard some bad things about the concierges over there.

Last week, we had a customer from Australia who was VERY disappointed with the concierge at the hotel. The concierge sold them a tour with a company named Infinity, which almost ruined their vacation. When our customer spoke with the concierge about the bad experience, the concierge couldn’t care less.

Hopefully, Charlie cares more about his customers and does not work with disreputable tour companies like Admiral and Infinity.

Posted on 05/28 at 10:15 AM

1 Responses to "Charlie, the Concierge"

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