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5-Star rating

Shelborne: Charlie, the Concierge

This was my first time in Miami Beach. I didn’t know anything about the area… I went to the concierge desk and Charlie the concierge was more then happy to help me. He recommended so many choice for food and fun. He saved my trip. I will definitely go back to the Shelborne and hopefully my buddy will still be there.

Shelborne is located at 1801 Collins Ave., Miami Beach, FL 33139. Natalia recommends this business. Do you agree? You can leave a response, or submit a new review. Your comments will help others make the right decision in choosing where to spend their time and money.

This review is the subjective opinion of the individual traveler and not of MiamiBeach411 nor of its partners.

By Natalia from . Jump To Comments
See related reviews in Recommended - Hotel - 5-Star rating
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1 Responses to "Charlie, the Concierge"

  1. Gus says:

    Hi, Natalia, thanks for telling us know about your experience at the Shelborne… I’ve heard some bad things about the concierges over there.

    Last week, we had a customer from Australia who was VERY disappointed with the concierge at the hotel. The concierge sold them a tour with a company named Infinity, which almost ruined their vacation. When our customer spoke with the concierge about the bad experience, the concierge couldn’t care less.

    Hopefully, Charlie cares more about his customers and does not work with disreputable tour companies like Admiral and Infinity.

    Posted on 05/28 at 10:15 AM

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