Aladdin Smoke Shop: Great products, lousy customer service
This Smoke Shop offers a large variety, great products, but has very poor customer service. One kid is clueless about the products he sells and the other one has a punk gang banger attitude. I purchased a Smoke51 Starter Kit. Not cheep, even with a discount. I discovered it had been used and defective. It never should have been sold to any one! The young clerk was very rude when I tried to return it for a refund or exchange. After two attempts to resolve this used damaged product the manager finally got involved, all was resolved. I found the manager to be very kind, understanding and generous. Your business is only as good as your employees. In this case….. Find some new employees!
Aladdin Smoke Shop is located at 857 Washington Ave., Miami Beach.
See related reviews in:
Not Recommended, Shopping, Service Provider, Customer Service, User Reviews
- 1-Star rating
This review is the subjective opinion of the individual traveler and not of MiamiBeach411 nor of its partners.
Allen does not recommend this business.
Do you agree?
You can leave a response, or submit a new review.
Your comments will help others make the right decision in choosing where to spend their time and money.
Was this review helpful? Share It With Others!