Pride of Hawaii: Freestyle dining leaves a bad taste
My wife and I went on the August 28 Pride of Hawaii cruise from Honolulu. We were led to believe that freestyle dining was an innovative creation that all the passengers would love. Not true. What you are not told is that you must board the ship, drop everything and go to the reservations desk, and make reservations for the week. If you don’t, you will be standing in line at every nightly meal. This is not only our opinion, but the majority of the passengers that we spoke to, were fed up with this style of dining.
Our service was terrible. We had a butler that came to our Penthouse the first day and handed us two envelopes for donations for himself and the housekeeping individual. He told us to place cash in the envelopes so that he would not have to pay taxes. I am sure this was not part of his training. Generally, the service was poor and the individuals were lazy and untrained. We did have two ladies that served our dinner at the Jasmine Restaurant that restored our faith in ‘good service’.
We enjoyed Hawaii and the ship, so the cruise was not a total loss.
We will not be customers of NCL in the future. We take a cruise every year and we will inform our cruise agent not to schedule NCL in the future.
In closing, you have paradise in Hawaii and you have a very nice ship, but you attempt to destroy the rest with inexperienced, lazy, and shady individuals that make the cruise less than a total enjoyable experience.
Pride of Hawaii is located at 7665 Corporate Center Dr., Miami, FL 33126.
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Not Recommended, Cruise Ship, Customer Service, User Reviews
- 3-Star rating
This review is the subjective opinion of the individual traveler and not of MiamiBeach411 nor of its partners.
Michael & Nancy does not recommend this business.
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