The food is OK. I used to be a fan of the chicken francese. However, upon ordering delivery, I specifically made sure there was NO CHEESE on a order for a house guest who is deathly allergic. I made this abundantly clear. You guessed it. Arrived 45 minutes after the quoted delivery time and my poor guests sandwich was smothered with cheese. When I called back the guy even told me the sandwich is not normally made with cheese. They stated they would make a new one and have it delivered immediately. Not only did it arrive an hour and a half later, but they refused to comp the sandwich, let alone the whoel meal. They felt that a replacement sanqwich was sufficient. I was dumbfounded. I made it clear I would like to speak with the owner who has now been described to me by one employee as a woman and another employee as a man - neither of who could speak a word of english nor give me a NAME. 2 months later we decided to give them another chance. I sh#t you not, as I ordered, the person on the phone told me there was a note in thier computer refusing to deliver to my address and then he proceeded to hang up on me. I called back to inquire, hung up on without a word. Called back again, hung up on. Called back again, hung up on. It became comical andI continued to call until someone gave me to name of the owner. I have since reported them to the better buiness bureau. Unreal.
Masters Pixxa is located at 1720 Alton Road, Miami Beach.
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Not Recommended, Restaurant, Atmosphere, User Reviews
- 1-Star rating
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hcook001 does not recommend this business.
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