My husband and I visited the National for Memorial Day weekend. First of all I have to say that we were unaware of the Hip Hop Convention that was going on, so our weekend started with very crowded and dirty streets and walkways, as well as lots of noise and police activity everywhere. Ocean Drive was unrecognizable.
The National Hotel was just okay. First, our reservations were a little messed up and we ended up getting there a day earlier than expected. We ask for a standard room and we were going to be charged $489 for a Thursday night. I went to their Internet service in the lobby ($6.95 for 15 minutes) to try to book it through the website and I got a rate of $199.00. I asked the front desk if I cook just book it though the website and they told me it would take at least 3 hours before they would receive it. I then ask if they would honor the $199.00 advertised on the Internet, and they refused. They said the best they could do is give it to me for the “cheapest” walk-in rate of $299.00, now keep in mind that this after they tried to charge me $489.00.
National Hotel is located at 1677 Collins Ave., Miami Beach.
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Not Recommended, Hotel, Customer Service, User Reviews
- 3-Star rating
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Sandy does not recommend this business.
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